"After comparison with competition, especially Stanley Steemer, pricing is fair because you charge by the foot, better value; YOUR EQUIPMENT WAS FIRST RATE AND YOU HAVE MORE (LOGICAL) CLEANING STEPS THAT YOU PERFORM VERSUS THE COMPETITION; you act professional and you educate; your results were first rate and without doubt better than the competition. You did what you said you would do and demonstrated there are still honest people out there doing superior work. I've got a very clean rug!"